We are dedicated to provide you the best services but there are times when things go wrong. We try our level best that there are no situations arising when you are not satisfied with what you have received or you find a difference between what you have ordered and what you have received. But at any time due to some unavoidable circumstances you are unsatisfied with what you have received then contact us at the earliest and we will gladly assist you to find out a solution with mutual consent. If you find your hosting package is not as committed,get in touch with us within 2 days from activation date of your hosting service. On receiving your e-mail,our sales team will get in touch with you and try to provide you service as committed at the time of order.
Once we received any Payments for any services user will not get any Refund in any case or any manner,whether they like our services or not.
Not with standing anything to the contrary contained in this Agreement,there are no refunds of any fee (including without limitation,administrative fee and/or tax) on dedicated servers,share hosting,ssl,seo or additional products or services such as Codeguard,Digital Certificates,shared VPS hosting,SiteLock install fees for custom software,and/or any other products or services of the Company.
User may terminate or cancel the Services any time via Control panel,Live Chat,Ticket. If user cancel the Services,user are obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation. If user request to suspend or cancel your customer account,your access to the control panel will be suspended and user will not be able to access the billing system to renew products or services or to update their account information. However,you will continue to have access to use the Services purchased until the end of your prepaid term. Please note:that if you have pending orders outstanding on your account at the time you cancel your account,we will continue to process those orders so long as your Advance Account has sufficient funds to cover the charges. If we are unable to fulfill any orders,the charges for such orders will be reversed and we reserve the right to cancel such orders. We reserve the right to deny or cancel any order within thirty (30) days of processing such order.